Overview
Role: Senior UX Designer (Contract)
Timeline: 2019
Company: Bank of America
Focus: Designed and prototyped enterprise tools that improved audit and compliance workflows.
Role: Senior UX Designer (Contract)
Timeline: 2019
Company: Bank of America
Focus: Designed and prototyped enterprise tools that improved audit and compliance workflows.
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When I joined Bank of America, the design team needed a way to move quickly on an internal audit platform without losing clarity or compliance. The challenge was typical of large financial enterprises — complex requirements, long approval chains, and heavy documentation that slowed decision-making.
My role was to translate requirements into high-fidelity, interactive prototypes that could be reviewed, tested, and approved by business, compliance, and technology partners in days instead of months.
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The Challenge
Audit and compliance systems are information-dense. Teams had to interpret hundreds of fields, approvals, and rules without seeing how they worked together.
We needed a shared artifact that made everything visible — something you could click, test, and discuss.
We needed a shared artifact that made everything visible — something you could click, test, and discuss.
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My Approach
I used Axure and Figma to create interactive, data-driven prototypes and led short discovery sprints to align the team.
Key activities:
• Stakeholder workshops to map audit flows and MVP scope
• Experience mapping to clarify dependencies and handoffs
• Design thinking sessions to co-create and validate solutions
• Accessibility reviews for WCAG 2.1 compliance
• Iterative prototyping to replace long documents with tangible demos
• Stakeholder workshops to map audit flows and MVP scope
• Experience mapping to clarify dependencies and handoffs
• Design thinking sessions to co-create and validate solutions
• Accessibility reviews for WCAG 2.1 compliance
• Iterative prototyping to replace long documents with tangible demos
These prototypes became living references for engineers and executives — tools to make decisions, not just visualize screens.
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Results
✅ Faster stakeholder alignment and sign-off
✅ Clearer MVP definition and technical scope
✅ Improved accessibility baked into core components
✅ Higher confidence and reduced development rework
✅ Clearer MVP definition and technical scope
✅ Improved accessibility baked into core components
✅ Higher confidence and reduced development rework
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Reflection
“Prototyping wasn’t just about showing design — it was about showing understanding.”
This engagement reinforced the value of speed with substance — designing at enterprise scale with clarity and empathy.
